Refund policy
Return and Refund Policy
Last updated: October 15, 2026
Returns
Customers may request a return if they are unhappy with their purchase. Products should be unused and in their original packaging, unless they arrived damaged, defective, or incorrect.
Please review the instructions on this website before returning any product. Items returned without following the return instructions may not be accepted, except where required by law.
Damaged, Defective, or Incorrect Items
If an item arrives damaged, defective, or different from what was ordered, it may qualify for a refund or replacement. Photos or videos showing the issue may be required to review the request.
Refunds
Once a refund is approved, it will be issued to the original payment method. The time it takes to appear depends on the payment provider or bank.
Original shipping costs may not be refundable, except where required by law.
Order Cancellations
Orders may be cancelled before processing or shipment. Once an order has been shipped, cancellation may no longer be possible.
Return Shipping
Customers may be responsible for return shipping costs when returning unwanted items, unless applicable law requires otherwise. Different arrangements may apply to damaged, defective, or incorrect products.
Non-Returnable Items
Certain items may not be eligible for return unless they arrive damaged, defective, or incorrect, or applicable law requires a return or refund.
How to Request a Return or Refund
Follow the return and refund instructions provided on this website. Include your order number and any required information or photos so the request can be reviewed.
Your Consumer Rights
This policy does not limit any rights provided by applicable consumer protection laws. Additional return or refund rights may apply depending on your location.